FAQ
What types of cooling solutions does Wachin offer?
Wachin specializes in innovative and portable cooling solutions designed for outdoor enthusiasts. Our product range includes items such as the Waist Clip Fan, which features a built-in power bank and LED light, providing convenience and versatility for various outdoor activities.
How do I use the Waist Clip Fan effectively?
The Waist Clip Fan is designed for hands-free operation. Simply clip it onto your waist or belt, adjust the fan angle for optimal airflow, and turn it on. The built-in power bank allows you to charge your devices while enjoying a cool breeze, making it ideal for hiking, camping, or other outdoor adventures.
What is the battery life of your cooling products?
The battery life of our cooling products varies depending on the usage settings. For instance, the Waist Clip Fan can operate for several hours on a single charge, depending on the fan speed selected. It is recommended to refer to the product specifications for detailed battery performance information.
What is your return policy for cooling products?
Wachin has a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. Customers are required to contact us to initiate the return process.
Are there any exceptions to your return policy?
Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, returns on sale items or gift cards are not accepted. For specific inquiries regarding your item, please contact us directly.
How can I contact Wachin for further inquiries?
Customers can reach us via email at shopwachin@gmail.com or by phone at 480-524-4579. United States.
Do you offer international shipping?
Yes, Wachin provides international shipping options. Shipping costs and delivery times may vary based on the destination. Customers are encouraged to review the shipping information at checkout for specific details regarding their order.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier's website.